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ordersystem
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Order System
Introduction
The Order System is a collection and email based solution for ordering records. Guest and logged-in users can collect the records they are interested in and send them either as a global order or as a record order where each record has an individual configuration. The order is saved as a collection and also sent by email to the configured recipients. The Order System is an optional feature requiring a license. Please contact us for more details.
Configuration
| General | |
|---|---|
| This panel is used to configure settings used for all types of orders. | |
| General Settings | |
| Collection Basket Limit | Maximum number of records where orders should be possible. |
| Recipients | |
| Default Recipients | List of email addresses which will receive the full order email. Multiple addresses can be added, separated by comma. |
| Dynamic Recipients | Rule based system to send a sub-set of the ordered records to specific recipients. If a record of the order matches the configured query it's added to the sub-collection sent to the rule recipients. All rules are applied, so depending on the configuration the same record might be sent to multiple dynamic recipients. |
| Fields for Order Form | |
| List of fields which a customer has to enter to submit the order. Fields are chosen from the Users catalog and can be configured to be mandatory. | |
Intended Use
Guest users collect some records in their collection basket and when finished order these records. To complete the order the user has to enter the configured required user information, like name and shipping address. For a global order the user has to select one of the configured global values, which can be an asset action or some custom value. For a record order the user has to select such a value for each record and in addition how many instances of each record he wants to order.
AWP then sends an email to the configured order administrators including all the information and creates a Cumulus collection for the selected records. The ordering user also receives an email summarizing his order.
The recipients can now process the order either by working with the email data or by opening the collection of records in Cumulus, the email contains a link to the created collection for easier access. Order handling, like payment details, is outside of the scope of the AWP Order System.
If a completed order results in downloads of the selected records, the administrator can simply forward the collection link to the customer. When opening that collection link, all downloads are prepared with the selected asset action. A record will not be part of the download archive if a custom value was selected for a it.
ordersystem.txt · Last modified: 2021/02/09 09:00 (external edit)
